Privacy Policy

We value your privacy and are committed to protecting your personal information.

Effective Date: February 1st, 2025

Welcome to Community Credentials. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Identification Information: Name, email address, organization details, and social media account information.
  • Badge and Achievement Data: Information about badges created, issued, and received, including skills and accomplishments.
  • Usage Data: Information about how you interact with our website, including IP address, browser type, and access times.
  • Cookies: Data stored on your device to enhance site functionality and user experience.

2. How We Use Your Information

Your information is used to:

  • Provide and maintain our digital badging services.
  • Personalize your experience and tailor content to your preferences.
  • Communicate with you, including sending updates and important notifications about your badges.
  • Analyze usage patterns to improve our services and platform functionality.
  • Ensure security and prevent fraudulent activities.
  • Facilitate badge verification and credential sharing across platforms.

3. Sharing Your Information

We do not sell or rent your personal information. We may share data with third parties in the following circumstances:

  • Service Providers: Trusted partners who assist in operating our website and services (hosting, analytics, email delivery).
  • Badge Verification: Public badge information is shared to enable verification by employers, schools, and other credential verifiers.
  • Legal Requirements: When required by law or to protect our rights and safety.
  • Business Transfers: In the event of a merger, acquisition, or asset sale.

4. Data Security

We implement appropriate and above-standard security measures to protect your data, including:

  • Encryption of data in transit and at rest
  • Secure authentication and access controls
  • Regular security audits and monitoring
  • Cryptographic verification for badge authenticity

Important: No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security. However, we use industry-standard practices and continuously improve our security measures.

5. Your Rights

You have the right to:

  • Access and obtain a copy of your personal data
  • Request correction of inaccurate information
  • Request deletion of your data, subject to legal obligations
  • Opt-out of marketing communications
  • Export your badge data in standard formats

6. Third-Party Links

Our website may contain links to external sites, including social media platforms where badges can be shared. We are not responsible for the privacy practices of these sites and encourage you to review their policies. When sharing badges on external platforms, you are subject to their terms of service and privacy policies.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations:

  • Account Data: Retained while your account is active and for 7 years after closure
  • Badge Data: Maintained permanently to ensure credential verification integrity
  • Usage Data: Aggregated and anonymized after 2 years
  • Communication Records: Retained for 3 years for support purposes

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly. For significant changes, we will notify you via email or through our platform.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Email: privacy@communitycredentials.org

Company: VocalCat LLC

Location: Spokane, WA, USA

Website: communitycredentials.org

© 2025 VocalCat LLC. All rights reserved.